EJBCA Bundles

Configurable Bundle (Per Instance)

To simplify the deployment and support of EJBCA across various environments, we offer a tiered professional services model based on a configurable bundle. This approach allows our Sales team to tailor a solution by indicating the quantities of key components per EJBCA instance, including the number of logical certification authorities and specific use cases. Based on the chosen configuration, the final bundle is categorized into a tier that aligns with the scale and complexity of the deployment. This structured model ensures customers receive the right level of expertise and support for their PKI needs while streamlining the sales process and implementation planning.

Bundle Tiers (Per Instance)

Service Descriptions

Keyfactor Responsibilities:

• Service Deliverable: Instructional working sessions for guided installation and configuration of EJBCA in a hosted or customer environment.

• EJBCA Root CA Configuration: Provision and deploy the root instance, including HSM integration, creating CA profile & CA keys, creating Crypto token, defining CDP & AIA Values, and CA initialization.

• EJBCA CA Configuration: Configure a Certification Authority within the EJBCA instance.

• EJBCA Use Case Services: Configure a single use case or alias to facilitate PKI operations using a specified protocol based on customer specifications.

• EJBCA Validation Testing: Each CA configuration and use case are unit tested to ensure the configuration is working as intended.

• EJBCA QA Services: Keyfactor prepares and presents a test plan to validate the EJBCA solution. Keyfactor can assist with the testing if the customer desires. Issues are recorded and addressed.

Customer Responsibilities:

• Provide necessary infrastructure and resources: The customer is responsible for provisioning and maintaining the required infrastructure and resources necessary for the implementation and operation of the Keyfactor solution.

• Ensure availability of team members for working sessions: The customer must ensure that relevant team members are available to participate in working sessions to gain the necessary knowledge and skills.

• Review and approve deliverables: The customer is responsible for reviewing and approving deliverables provided by Keyfactor to ensure they meet the desired specifications and requirements.

• Design, installation, and configuration of end entity devices and software, including customer applications for validation protocols.

• Design, deployment, configuration, and management of any external database including:

  • Backups

  • Performance Testing

  • Non-standard EJBCA indexing

• Determine if the database will be shared or dedicated to EJBCA.

• Design integration, configuration, and management of any external HSMs including:

  • HSM Client installation and configuration

  • Backups

  • Performance Testing

  • Un-documented HSM configurations