SignServer Bundle

SignServer Add-on SKUs

Service Descriptions

Keyfactor Responsibilities:

Guided deployment and configuration of SignServer in the customer’s environment, which includes:

• Database configuration

• Initial SignServer deployment and installation

• Node installation and clustering

• Peering to EJBCA or other CA

• HSM integration

• SignServer Worker(s) configuration

• SignClient configuration/use cases

Customer Responsibilities:

• Provide necessary infrastructure and resources: The customer is responsible for provisioning and maintaining the required infrastructure and resources necessary for the implementation and operation of the Keyfactor solution.

• Ensure availability of team members for working sessions: The customer must ensure that relevant team members are available to participate in working sessions to gain the necessary knowledge and skills.

• Review and approve deliverables: The customer is responsible for reviewing and approving deliverables provided by Keyfactor to ensure they meet the desired specifications and requirements.

• Design, installation, and configuration of end entity devices and software, including customer applications for validation protocols.

• Design, deployment, configuration, and management of any external database, including:

  • Backups

  • Performance Testing

  • Non-standard EJBCA indexing

• Design integration, configuration, and management of any external HSMs, including:

  • HSM Client installation and configuration

  • Backups

  • Performance Testing

  • Un-documented HSM configurations

Value Statement:

A series of guided and instructive working sessions to install and configure SignServer within the customer’s environment to enable automation and secure the signing process, ensuring that teams can sign code and documents quickly and easily, with full auditability and protection of signing keys.