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IoT

IoT Services Overview

It is now the expectation that every smart home IoT device a consumer purchases works with everything that they have previously purchased, out of the box. Make sure your devices are ready to meet these standards with identity-first security. Keyfactor combines the right expertise and technology to help leading manufacturers and industrial operators to protect machines across their production environments and beyond.

General Scope & Customer Responsibilities

Use cases will all include the following Keyfactor responsibilities:

  • Install and configure each use case ensuring successful operations with customer environments.

  • Provide baseline customer enablement, displaying the steps for implementation and maintenance, to sustain successful operating procedures.

  • Conduct quality assurance checks to ensure operational success.

  • Working sessions (and amount of working sessions) are programmed to cover the baseline goals of the implementation as determined by Keyfactor. Additional working sessions (furthering customer enablement and specific configurations) can be purchased separately.

Use cases will all require the following customer participation and responsibilities:

  • The customer is responsible for provisioning and maintaining the required infrastructure and resources necessary for the implementation and operation of the Keyfactor solution.

  • The customer must ensure that relevant team members are available to participate in workshops and training sessions to gain the necessary knowledge and skills.

  • The customer is responsible for reviewing and approving deliverables provided by Keyfactor to ensure they meet the desired specifications and requirements.

  • Working sessions (and amount of working sessions) are programmed to cover the baseline goals of the implementation as determined by Keyfactor. Additional working sessions (furthering customer enablement and specific configurations) can be purchased separately.

  • Be sure to note any expiration dates listed on your purchase.

IoT Services Options:

IoT Services are categorized as Scoping Services or Custom Services.

  • IoT Scoping Services - 20 hours

  • IoT Scoping Services - 40 hours

  • IoT Custom Services - 20 hours

  • IoT Custom Services - 40 hours

  • IoT Custom Services - 80 hours

  • IoT Custom Services - 100 hours

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