AgileSec Use Cases

PS Use Case(s): AgileSec

Customers will need to choose the PS Use Case(s) to insert into their selected Professional Services Package that best meets their business goals.

Onboarding packages include the deployment and adoption of 1 basic use case (chosen from the “basic” section below) in addition to core elements listed under the Onboarding Package Type description.

Additional Services packages can include any purchases amount of the following use cases and PS Adoption sets.

PS Use Case Categories

Basic PS Use Cases: Basic use cases are the building blocks in configuring our products to meet each customer’s needs.

Intermediate PS Use Cases: Intermediate use cases are more complex use cases that require additional effort to install and/or configure.

Advanced PS Use Cases: Advanced use cases are highly complex use cases that require a large amount of effort to install and/or configure.

PS Adoption Sets: The additional PS Adoption Sets on any use case are designed to provide a deeper level of product adoption and enable customers to fully utilize Keyfactor products. Customers can purchase as many PS Adoption sets as needed, however recommendations for the amount of PS Adoption Sets per each Use Case are seen in the Adoption Set Section below. Each PS Adoption Set is comprised of 4 working sessions per order to be used within a 2 week period (2 sessions per week).

Basic Use Cases

AgileSec SAML/SSO

Instructional working sessions for a guided configuration of implementing SAML/SSO for the AgileSec Analytics platform.

Role-Based Access Control

Instructional working sessions for a guided configuration of role-based access control for the AgileSec Analytics platform.

Sensor Use Case

Instructional working sessions for a guided installation of configuration of one (1) basic AgileSec sensor use-case, including initial setup and validation of sensor operation.

Log Shipping

Instructional working sessions for guided configuration of log shipping capabilities to forward the customer's AgileSec Analytics logs to the Client's log collector.

API Enablement

Instructional training sessions for guided integration with and the use of the AgileSec Analytics API.

Dashboards

Instructional training sessions for guided use and navigation of AgileSec dashboards.

Clusters

Instructional training sessions for a guided configuration of one (1) AgileSec cluster and automating deployment processes.

Operational Use

Instructional training sessions for guided operation and effective utilization of AgileSec Analytics.

Policies

Instructional training sessions for guided use and configuration of AgileSec policies.

PS Adoption Sets:

The additional PS Adopt Sets can be applied to any use case and are designed to provide a deeper level of product adoption to enable customers to fully utilize Keyfactor products. Each PS Adoption Set is comprised of 4 working sessions to be used within a 2 week period (2 sessions per week). The recommended amount of PS Adoption Sets are as follows:

• Build Adoption - 1-2 Sets

• Sensor Adoption- 1-2 Sets

• Role-Based Access Control- 1-2 Sets

• Clusters- 1-2 Sets

• Operational Use- 1-2 Sets

• Policies- 1-2 Sets

• SSO - ASA -SAML- 1-2 Sets

General Scope & Customer Participation

Use cases will all include the following Keyfactor responsibilities:

• Install and configure each use case ensuring successful operations with customer environments.

• Provide baseline customer enablement, displaying the steps for implementation and maintenance, to sustain successful operating procedures.

• Conduct quality assurance checks to ensure operational success.

• Working sessions (and amount of working sessions) are programmed to cover the baseline goals of the implementation as determined by Keyfactor. Additional working sessions (furthering customer enablement and specific configurations) can be purchased separately.

Use cases will all require the following customer participation and responsibilities:

• The customer is responsible for provisioning and maintaining the required infrastructure and resources necessary for the implementation and operation of the Keyfactor solution.

• The customer must ensure that relevant team members are available to participate in workshops and training sessions to gain the necessary knowledge and skills.

• The customer is responsible for reviewing and approving deliverables provided by Keyfactor to ensure they meet the desired specifications and requirements.

• Working sessions (and amount of working sessions) are programmed to cover the baseline goals of the implementation as determined by Keyfactor. Additional working sessions (furthering customer enablement and specific configurations) can be purchased separately.

• Be sure to note any expiration dates listed on your purchase.